Storage, Pick & Pack, Returns and Shipping from the UK.
Flexible UK fulfilment for growing ecommerce brands. Goods receiving, storage, order preparation, labelling, courier dispatch and returns — with Polish and English operational support.
Fulfilment from as little as £1.74 / order
Calculate your fulfilment estimate.
A complete UK fulfilment operation for ecommerce brands.
We handle the entire UK fulfilment workflow — from receiving stock to dispatching parcels. Everything is transparent, scalable and commercially straightforward.
- Polish and English operational support
- Insurance held
- Scalable pallet storage
- Leaflets & inserts available
- 20+ ecommerce integrations
- Simple commercial terms
- Courier costs shown separately
- Transparent pricing
Everything your UK fulfilment operation needs.
Goods In & Storage
We handle receiving, checking and storing your inventory in our UK warehouse. Flexible pallet and shelf storage available.
Pick & Pack
Professional pick and pack service for single and multi-item orders. Standard and custom packaging options.
Additional Picks
Additional item picks within an order billed at a clear per-item rate. Transparent pricing, no hidden charges.
Packaging Materials
Polybags, bubble wrap, tissue paper, tape and branded packaging available. Materials billed at cost.
Leaflets & Inserts
Insert leaflets, flyers, discount cards or samples into orders. Per-insert billing, no minimum run.
Returns Management
Received returns are inspected and restocked or disposed of per your instructions. Clear per-parcel rate.
B2B & B2C Fulfilment
Handle both direct-to-consumer parcel orders and bulk business-to-business dispatch on the same contract.
Inventory Management
Live stock-level visibility via your dashboard. Low-stock alerts, movement history and replenishment planning.
Integrations
Connect your store via Amazon, eBay, Shopify, WooCommerce, Etsy and 100+ other platforms. Orders import automatically.
20+ Ecommerce Integrations.
Transparent, itemised pricing.
⬇ Goods In
| Service | Rate (net) |
|---|---|
| Pallet receiving — 1 SKU | £15.00 |
| Pallet receiving — mixed SKUs | £20.00 |
â–¦ Storage
| Service | Rate (net) |
|---|---|
| Storage per m³ / month | £35.00 |
⬆ Packing & Order Prep
| Service | Unit | What’s included | Rate (net) |
|---|---|---|---|
| Pick & pack | per order | 1st item pick, packing, basic prep | £1.74 |
| Additional pick | per extra item | Each extra item in the same order | £0.36 |
| Labelling | per label | Shipping or product label application | £0.12 |
| Leaflet / insert | per item | Flyer, coupon, instruction or insert | TBC |
| Mailing bag | per item | Poly mailer if used | £0.14 |
| Carton box | per item | Box when required instead of mailer | £0.36–£0.48 |
| Pallet dispatch / outbound handling | per pallet | Pallet preparation and handover for outbound shipment | £8.00 |
| Pallet wrapping | per pallet | Wrapping for outbound pallet | £8.00 |
| Used pallet for shipping | per pallet | Used pallet supplied when required for outbound shipment | £15.00 |
Example: 1-item order = pick & pack £1.74 + label £0.12 + mailing bag £0.14. Order with 3 items = £1.74 + 2 × £0.36 + label + packaging.
📨 Courier — Royal Mail (net, ex. VAT)
| Service | Format | Max weight | Rate (net) |
|---|---|---|---|
| Royal Mail 24h Tracked | Small parcel | 2 kg | £3.88 |
| Royal Mail 24h Tracked | Medium parcel | 2 kg | £5.46 |
| Royal Mail 24h Tracked | Medium parcel | 5 kg | £7.13 |
| Royal Mail 48h Tracked | Small parcel | 2 kg | £3.04 |
| Royal Mail 48h Tracked | Medium parcel | 2 kg | £4.29 |
| Royal Mail 48h Tracked | Medium parcel | 5 kg | £6.13 |
Small parcel: max 2 kg, 45×35×16 cm. Medium parcel: max 20 kg, 61×46×46 cm. Courier cost is passed through 1:1 from carrier rates — no hidden markup.
↺ Returns
| Service | Unit | What’s included | Rate (net) |
|---|---|---|---|
| Returns handling | per parcel | Receive, inspect, stock or quarantine | £2.00 |
Getting started with UK fulfilment.
01 - Review Products & Volumes
Share your product catalogue, typical order volumes and packaging requirements. We review and confirm the commercial terms within 48 hours.
02 - Set Up Order Flow
We connect your sales channels via API or manual import. Shipping rules, SKU mapping and packing instructions are configured before go-live.
03 - Receive Stock & Start Fulfilment
Ship your first pallet to our Leicester warehouse. We check in stock, you start dispatching — typically within 2 working days of goods arriving.
Simple, transparent commercial terms.
Initial 2-Week Billing Period
Billing starts from the first completed fulfilment week. Minimum 2-week initial commitment, then rolling.
GBP Invoicing, Courier Costs Separate
All invoices issued in GBP. Courier costs shown as a separate line item, never bundled.
No Setup Fees or Minimums
All rates are per-unit or per-order. No setup fees, no monthly subscription, no minimum order volumes.
Scalable with Your Growth
Scale up storage and order volumes at any time with no contract renegotiation required.
Polish & English Support
Dedicated Polish and English-speaking account contact for operational queries.
Insurance Held
Business insurance held for goods stored in our warehouse. Details available on request.
Flexible Invoicing Cycle
Weekly or monthly invoicing available. Payment by bank transfer within agreed credit terms.
Registered UK Company
Registered company in England & Wales. Full paperwork and reporting available for your accounts.
Ready to start UK fulfilment?
Tell us about your products and volumes. We’ll confirm commercial terms within 48 hours.
- No setup fees
- Polish & English support
- Reply within 48h
- 20+ integrations
Or call / WhatsApp: +44 7539 623 063 • a.rywocki@13th-floor.co.uk • Andrzej Rywocki
